Frequently Asked Questions

Coffee

Is your coffee organic?

While we do purchase some organically grown coffee, we are not a Certified Organic roasting facility, and so we cannot advertise our coffee as such.

Where do you buy your un-roasted coffee?

All over the world! We purchase our coffee through coffee brokers such as Royal Coffee, who work more directly with coffee farmers. Coffee is then stored closer to our roasting facility and delivered when we’re ready for the next batch. We roast coffee from Central America, Indonesia, and Ethiopia - to name a few!

What is the best way to store my coffee?

Coffee should be stored in a dry area, away from sunlight and in an airtight container.

How long should I keep my coffee?

Coffee should be preferably consumed within two weeks of the roast date.

Where else can I buy your coffee?

Check out our customer list for a complete list of our wholesale clients.

How often do you roast?

We currently roast to order Monday through Thursday.

Cafés

Where are you located?

We have 2 cafes in downtown Princeton. Our original store at 14 Witherspoon St. has ample seating, wifi, and a traditional coffeehouse menu, and live music on Saturday nights.

Get Directions

Our other location is at 254 Nassau St. where we also serve a short order menu of breakfast sandwiches, burritos, grilled cheese,etc. This location has limited indoor seating with a large 4-season patio outside.

Get Directions

When are you open?

14 Witherspoon St.

Monday - Thursday6:30am to 7:00pmFriday - Saturday6:30am to 8:00pmSunday7:00am to 7:00pm

254 Nassau St.

Sunday - Saturday7:00am - 5:00pm

Can I call in my order?

No. We do not take call in / phone orders.

Can I perform music in the cafe?

Complete our booking request form for consideration. Our booking manager will get back to you if they’re interested in offering you a performance date.

Can I display my artwork in the cafe?

Complete our booking request form for consideration. Our curator reviews the work about 4 times a year. If they’re interested in offering you a show, they will reach out to you.

How do I place a catering order?

You have 3 options: Complete our catering order form online, call the cafe, or place the order in person. Filling out the catering order form online is the preferred method. We will always call you back, confirm the order, and answer any questions you may have.

Are you hiring?

We are generally conducting interviews and hiring for baristas and cooks throughout the year. You may apply online or complete a paper application in our cafes. If we are interested in offering you an interview, we will reach out to you!

Online Orders from the Roaster

Shipping

What are my shipping options?

We offer $4.95 shipping via UPS Surepost for orders over $40. UPS Ground & UPS 2nd Day Air are also available. UPS shipping costs will be displayed during checkout.

Due to a very high number of lost & delayed packaged we are no longer offering shipping via the United States Postal Service (USPS).

When will my order ship?

  • Orders placed Sunday - Wednesday will ship the following day.
  • Orders Placed Thursday - Saturday will ship on Monday.

Pickup

Where can I pickup my order?

Orders placed at shop.smallworldcoffee.com may be picked up at our roasting facility.

5 Crescent Ave. Unit B4
Rocky Hill, NJ, 08553

Get Directions

When can I pickup my order?

  • You will receive an email confirming your order is ready for pickup.
  • Pickup hours are Monday - Friday 9am-3pm.
  • Orders placed Monday - Wednesday will be ready for pickup the following day.
  • Orders Placed Thursday - Sunday will ready for pickup on Tuesday.

Subscriptions

How will my subscription be shipped and what is shipping cost?

Your initial purchase will be delivered using the shipping method you select at checkout. Subsequent subscription deliveries will ship via UPS Surepost. If your subscription does not meet the $40 minimum for $4.95 shipping you will be charged the price of the item(s) plus $8.95 shipping per delivery.

Can I view my upcoming deliveries?

  1. Yes! Visit your Account page.

    My Account
  2. Select the UPCOMING DELIVERIES button.
    Upcoming Deliveries
  3. A list of all future deliveries will be displayed.

Can I change the credit card used for subscriptions?

  1. Yes! Visit your Account page.

    My Account
  2. Select the PAYMENT OPTIONS button. Each of your current credit cards will be displayed. You may delete an existing credit card or add a new credit card.
    Payment Options
  3. To use the new credit card to pay for your subscription, select the SUBSCRIPTIONS button. All of your current subscriptions will be displayed.
    View Subscriptions
  4. Select the VIEW link of the subscription you would like to update.
    View Subscription
  5. Find the PAYMENT METHOD option & select EDIT. From here you may select which of your saved credit cards will be used as payment for the subscription.
    Select Payment Method
  6. NOTE: If you have more than one active subscription you will need update each one individually.

Can I change where my subscription is shipped?

  1. Yes! Visit your Account page.

    My Account
  2. Select the ADDRESSES button. From this page you may add a new address, change an existing address, or delete an address you no longer use.
    View Addresses
  3. Next, select the SUBSCRIPTIONS button. Each of your current subscriptions will be displayed.
    View Subscriptions
  4. Select the VIEW link of the subscription you would like update.
    View Subscription
  5. Find the SHIPPING ADDRESS option & select EDIT.
    Edit Address
  6. Select the address where you would like your subscription shipped and save your changes.
  7. NOTE: If you have more than one active subscription you will need update each one individually.
  8. NOTE: Changing the destination of your shipment may also change the shipping cost.

Can I change the frequency, quantity, or grind for my subscription?

  1. Yes! Visit your Account page.

    My Account
  2. Select the SUBSCRIPTIONS button. Each of your current subscriptions will be displayed.
    View Subscriptions
  3. Select the VIEW link of the subscription you would like to change.
    View Subscription
  4. Find & select the EDIT SUBSCRIPTION DETAILS link. From here you may change the frequency, qty, or grind for the subscription.
    Edit Subscription Details
  5. NOTE: If you have more than one active subscription you will need update each one individually.
  6. NOTE: If the total of all the items in your delivery falls below $40 additional shipping charges may be incurred.

Can I skip subscription deliveries?

  1. Yes! Visit your Account page.

    My Account
  2. Select the SUBSCRIPTIONS button. Each of your current subscriptions will be displayed.
    View Subscriptions
  3. Select the VIEW link of the subscription you would like to pause.
    View Subscription
  4. Find the SKIP YOUR NEXT DELIVERY option & select EDIT. From here you may select one or more future deliveries to skip.
    Skip Delivery
  5. NOTE: If you have more than one active subscription you will need update each one individually.
  6. NOTE: If the total of all the items in your delivery falls below $40 additional shipping charges may be incurred.

Can I cancel my subscription?

  1. Yes! Visit your Account page.

    My Account
  2. Select the SUBSCRIPTIONS button. Each of your current subscriptions will be displayed.
    View Subscriptions
  3. Select the VIEW link of the subscription you would like to cancel.
    View Subscription
  4. Find the CANCEL SUBSCRIPTION option & select EDIT. From here you will be able to cancel the subscription.
    Cancel Subscription
  5. NOTE: If you have more than one active subscription you will need cancel each one individually.

Returns

I bought something online, can I return it to your store?

No. If you purchased something online and you’re not satisfied or have to exchange a t-shirt, please contact our customer service at 609-430-2821 x1 and we can help direct you to the right place. Please don’t return or exchange items in our cafes.